NY State Energy Research and Development Authority Operational Transformation & Lean Internship - Albany Office in Albany, New York

Operational Transformation & Lean Internship - Albany Office

The New York State Energy Research and Development Authority, known as NYSERDA, promotes energy efficiency and the use of renewable energy sources. These efforts are key to developing a less polluting and more reliable and affordable energy system for all New Yorkers. Collectively, NYSERDA’s efforts aim to reduce greenhouse gas emissions, accelerate economic growth, and reduce customer energy bills.

This is a paid internship for current, matriculated students. Students are allowed to work up to 18.5 hours per week during the semester, and up to 37.5 hours per week in between semesters, when not attending class.

Primary Responsibilities

Salesforce Implementation

This project includes the implementation of Salesforce Database for multiple programs across NYSERDA. The Operational Transformation & Lean team intern would provide assistance to complete the following tasks:

  • Document existing processes and procedures.

  • Conduct testing for successful data migration and system builds.

  • Complete ad-hoc analyses and other miscellaneous tasks as assigned.

  • Track, follow-up, and complete action items outlined in the tactical meetings (where open / pending system work is discussed and prioritized).

  • Participate in development meetings and assist in any follow-up items.

NYSERDA Lean Program

The NYSERDA Lean Program focuses on cutting down (process) waste, streamlining processes, and bringing down cycle times to improve customer satisfaction. The Operational Transformation & Lean team will look to the intern to assist with documentation, data collection and other project schedule / administration work.

Records Management

This project includes the support and rollout of improved records management policies, procedures, and systems. The intern would provide assistance with the following:

  • Assisting in the maintenance and improvement of the Records Management System through documentation, requirements gathering, and testing

  • Supporting the Records Management Coordinators to remain in compliance with the Records Retention & Disposition Schedule through data analysis, facilitating file purging, and data entry.

Minimum Qualifications

  • Current, full-time undergraduate or Masters student

  • Excellent skills with the Microsoft Office suite of programs

  • Demonstrated ability to research primary and secondary sources

  • Skill in managing multiple activities, delivering on commitments, and operating with speed, accuracy, and strong judgment

  • Strong work ethic

To Apply

Please submit cover letter and resume to internship@nyserda.ny.gov and include Internship, Operational Transformation & Lean in the subject line.