Kum & Go IT Service Desk Intern in West Des Moines, Iowa

IT Service Desk Intern

Location:Headquarters

Employment Duration:Part time

Description

Program Overview

The ITService Desk Fall internship is part of a 14 week internship program through the Iowa Economic Development Authority. The program will consist of a focused project in the subject area of the internship, working closely with a leader for mentorship. This internship is based out of Kum & Go’s corporate office in West Des Moines, IA.

Brief Description of Internship Focus

The IT Service Desk intern will provide IT support services to over 430 stores across the United States, including 4,800 associates in the headquarters and across 11 states. This individual will provide hands-on and phone support, helping associates with laptops, AV, technical store equipment, and software application usage, among many other support duties.

Qualifications

  • College Junior or Senior with an expected graduation date within 1 to 2 years.

  • A student at one of the Iowa community colleges, private colleges, Regent universities, or a student who graduated from high school in Iowa but attends an institution of higher learning outside of Iowa.

  • An interest in pursuing a career with Kum & Go post-graduation

  • Pursuing a degree inMIS, Computer Science, Computer Engineering, or equivalent. Will also consider business majors with minors in IT.

  • Strong communications skills, curiosity, strong trouble-shooting skills, teamwork, strong work-ethic, fundamental understanding of technology life-cycle and IT concepts.

  • Needs to enjoy variety and fast pace.

  • Excellent writing and communication skills

  • Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Salary

You will be paid a competitive hourly rate for the internship. In addition, many interns may receive academic credit for their work through their college or university.