Hyland Intern, Application Support in westlake, Ohio

Overview

The Intern, IS Application Support will work closely with the IS Solution Consulting team, which is comprised of Application Support Specialists, Solution Engineers and Database Reporting Specialists. The intern will primarily focus on OnBase related activities, though will have the opportunity to gain exposure to Salesforce, database reporting, SharePoint and other enterprise systems.

position to start summer 2018

Responsibilities

  • Assist with and complete system support issues related to enterprise systems (OnBase, Salesforce, SharePoint)

  • Assist with installing and maintaining OnBase server components and maintaining the OnBase services

  • Assist with upgrades of the internal OnBase environment

  • Assist with standardization and cleanup of the OnBase system

  • Learn best practices for handling support issues

  • Consolidate team knowledge base content from legacy sites to latest intranet sites.

  • Assist with Salesforce related testing and administration

  • Assist Solution Engineers with project related work as requested

Qualifications

  • Currently enrolled in a four year educational institution majoring in Computer Science & Engineering, Management Information Systems, or another related field of study

  • Junior or Senior status Fall 2017

  • Strong communication skills

  • General understanding of relational database technology

  • Organizational skills and attention to detail are critical

  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job

Job ID2017-3066

of Openings1

Job LocationsBuilding 2 Westlake, Ohio

CategoryInformation Systems