Montana State University Event and Facilities Operations Intern in Bozeman, Montana

Position Details

Position Information

Announcement Number STAFF - VA - 18232

For questions regarding this position, please contact:

Search Support at or 406-994-6093.

Classification Title Stage/Production Coord I

Working Title Event and Facilities Operations Intern

Brief Position Overview

Interested in what’s behind the curtain in the entertainment and athletic event world? This might be the internship for you!

Position Number

Department Sports Facilities

Division Auxiliary Services - Event Services

Appointment Type Classified

Contract Term Fiscal Year


If other, specify From date

If other, specify End date


Union Affiliation MPEA

FTE 1.0

Benefits Eligible Eligible

Salary $16.90/hour

Contract Type Other

If other, please specify Fixed Term

Recruitment Type Open

Position Details

General Statement

Sports Facilities and the Bobcat Ticket Office at Montana State University manage the hottest event venue in Montana (Brick Breeden Fieldhouse) and are responsible for the management of all athletic/sports facilities including Bobcat Stadium, Hoseaus Fitness Center, Shroyer Gymnasium, and the Bobcat Tennis Center. These facilities are multi-purpose to meet the varied needs of the campus and the community providing services for Athletics, Recreational Sports & Fitness, and Health and Human Development, as well as hosting many events/concerts that come to campus. Annual ticket sales are in excess of $4.5 million for events ranging from MSU Bobcat Football, to Broadway in Bozeman, and other special events and concerts.

Our goal is to give you a vast look at the inner workings of a facility management team during a 9-10 month span. You will be splitting time in three primary areas: Operations, Guest Services and the Bobcat Ticket office.

What you will get from this internship!

  • Professional experience in a University setting

  • Experience with athletic operations

  • Experience/familiarity with Spectra ticketing software

  • An understanding of NCAA rules and regulations as they relate to ticketing

  • Experience leading a guest services team during various events

  • Experience advancing and executing shows

What you are eligible for during your tenure!

  • Holiday pay (prorated based upon FTE or actual hours worked)

  • Sick leave after 90 days

  • Annual leave after six (6) months

  • Health insurance benefits

  • Retirement benefits

  • Overtime

Duties and Responsibilities

As a full-time staff member during this 9-10 month internship highlights of what you can expect:

  • Work with building staff during most events – including Bobcat Athletic events, concerts, trade shows, etc

  • Set-up and tear-down all events – including basketball court install, stage builds, bleacher set ups, etc

  • Work with the Technical Director to learn how to advance shows (concerts and Broadway series)

  • Attend production meetings, help plan, organize and execute event details

  • Supervise/Lead student and stagehand work crews for events

  • Schedule student work crews in conjunction with the Operations Manager

  • Assist and work with student work crews in proper safety and operation of equipment

  • Assist with management of events; including the potential to serve as the primary event coordinator for events of less than 500 in attendance

  • Monitor event schedules and ensure equipment is setup and operational as scheduled or needed

  • Assist with Guest Services Operations during events

  • Assist the Bobcat Ticket Office with daily operations to include daily deposits, event reconciliations, marketing and social media, supervising staff during office hours and events, problem solving, assisting customers with problems.

  • Work on building events in Spectra ticketing system making sure all information is correct and meets promoters’ approvals

  • Create and provide ticketing reports for a variety of audiences

  • Oversee event on-sales at the ticket office

  • Work the ticket window selling season and single event tickets

  • And provide quality customer service to students, colleagues and building patrons

Required Qualifications – Experience, Education, Knowledge & Skills

To qualify for this position, your cover letter and resume must reflect sufficient experience and/or education to perform the duties of this position.

Preferred Qualifications – Experience, Education, Knowledge & Skills

The Successful Candidate Will

  • Exude enthusiasm and have a high level of integrity and customer orientation while interacting with a wide range of individuals.

  • Maintain composure while working with a broad spectrum of personalities under stress, pressure, and time sensitive demands of the job.

  • Acquire new skills/knowledge on the job and be able to apply them rapidly.

  • Demonstrate effective researching and problem solving skills

  • Consistently exercise initiative and good judgment

  • Have excellent attention to detail, accuracy and timeliness

  • Maintain excellent customer service

  • Be highly motivated and able to work with little supervision

  • Demonstrate excellent interpersonal skills

  • Represent the department and university to others in a professional and courteous manner

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time.

Will be subject to a probationary/trial period.

Must possess a valid driver’s license.

Will work evenings, weekends, long hours, consecutive days during busy periods, and occasional holidays as the school and event schedule demands.

Will occasionally work outside and in inclement weather.

Will be expected to work closely with Event Services and MSU Athletics staff and assist with events as needed.

Physical Demands

Move about or be stationary for long periods of time.

Occasionally move and lift items up to 50 lbs (various pieces of equipment, stage, seating, etc)

Navigate indoor and outdoor facilities.

Shovel snow.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties? Yes

Posting Detail Information

Number of Vacancies 1

Desired Start Date July 2018

Position End Date (if temporary) 06/30/2019

Open Date

Close Date

Applications will be:

Reviewed on a continuous basis until the position is filled.

Special Instructions

Please provide clear and concise information in your cover letter and/or resume about your education, work and volunteer experience(s), and career goals.

Please contact Search Support at or 406-994-6093.

Diversity Statement

Montana State University values diverse perspectives and is committed to continually supporting, promoting and building an inclusive and culturally diverse campus environment. MSU recognizes the importance of work-life integration and strives to be responsive to the needs of dual career couples.

Montana State University is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.

Montana State University makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. To request an accommodation, contact the Human Resources Office, PO Box 172520, Montana State University, Bozeman MT 59717-2520; 406-994-3651; .

In compliance with the Montana Veteran’s Employment Preference Act, MSU provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference please complete the veteran’s preference information located in the Demographics section of your profile.

MSU’s Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Website: .