HealthPartners Pharmacy Internship in Minneapolis, Minnesota

Pharmacy Internship Job ID: 46853 Department: RS Pharmacy City: Minneapolis, MN Location: HP - Mpls Riverside Clinic Position Type: Part-Time Anticipated Work Schedule: Every Other Friday 4:00pm-8:30pm and Saturday 8:45am-5:15pm. Hrs/Pay Period: 12 Job Description: We have opportunities at HealthPartners for a Pharmacy Intern to work at our Minneapolis Riverside Clinic. At HealthPartners, you'll find a culture where we live our values of excellence, compassion, integrity and most importantly, partnership. By working together, we will improve health, create exceptional experiences for those we serve and make care and coverage more affordable. SCHEDULE: Every Other Friday 4:00pm-8:30pm and Saturday 8:45am-5:15pm. QUALIFICATIONS: REQUIRED TESTING: None REQUIRED: High School diploma or GED Completion of one year of accredited pharmacy program including at least 2 years completed post-secondary education Registered as a Pharmacy Intern with the Minnesota State Board of Pharmacy (1st year students should obtain this by June 1, 2018). Knowledge of drugs and drug categories Knowledge of pharmacologic and legal classification of drugs Demonstrated self-direction in attention to detail Strong interpersonal communication skills in person, in writing, or on the telephone Six-months computer and keyboard experience including pharmacy systems Six-months customer service experience Ability to work as part of a team Strong interpersonal skills Strong mathematics aptitude PREFERRED: Knowledge of the laws relating to pharmacy practice PHYSICAL REQUIREMENTS: Good close visual perception. Good sensory acuity and manual dexterity. Ability to sit or stand for prolonged periods of time. Ability to read, write and speak English. POSITION PURPOSE: Service excellence is to be centered on patient care and patient relationships and is the responsibility of all employees. Teamwork is the norm and all employees will be held accountable to work as effective team members. This is a customer service position, which presents a first impression of HPMG&C pharmacy services and staff. Support pharmacies in delivery of timely, accurate and professional pharmacy services to members and staff and resolves customer concerns positively. ACCOUNTABILITIES: Accept new prescriptions from members, inquire about medication allergies and obtain address from patient. Gather other information, as necessary, such as member number, birth date, and phone number, if not already included. Make sure name and medical record numbers are accurate and legible. Inform Pharmacist immediately of any interactions flagged by the computer system for Pharmacist intervention. Updates patient records regarding medication allergies and disease states. Accurately enter new prescriptions in accordance to applicable formulary, special approval or prior authorization, ensuring all necessary information is complete and in conjunction with coverage limitations and eligibility, as indicated by the computer system. Receive member refill request by telephone, automated refill line, recorded message, or by patient at the pharmacy window. Enter refill request into the computer system in order for the computer to generate prescription labels. Route computer generated action request to provider if no refills are authorized. Contact physician's office if approval is required for refills outside of the HPMG&C system. Adjudicates prescription claims for payment in accordance with Plan provisions, policies and procedures. Researches and makes necessary changes to rejected claims, which could include the need to determine benefit coverage through interpretation of Plan provisions. Attach documentation to allow physicians to meet Drug Utilization Reports initiatives or to notify them of the need of prior approval from pharmacy administration before filling prescription. Identify and edit prescription entries due to changes or entry error