State of Oregon Public Affairs Specialist 1 (Internal Communications Coordinator) in Multiple Locations (as stated in job posting), Oregon

Public Affairs Specialist 1 (Internal Communications Coordinator)



Public Affairs Specialist 1 (Internal Communications Coordinator)


$3,761.00 - $5,502.00 Monthly


Multiple Locations (as stated in job posting), OR

Job Type



Oregon Health Authority-Oregon State Hospital

Job Number



4/30/2018 11:59 PM Pacific

  • Description

  • Benefits

  • Questions


NOTE: This position requires attachment of both a resume and cover letter. Please see the requirements in the "Additional Information" section below.

The Oregon Health Authority is expanding the Oregon State Hospital's infrastructure and currently has a fantastic opportunity for a Public Affairs Specialist with communication coordination experience to join an excellent team and work to advance their operations. The Oregon Health Authority promotes health equity by developing policies and programs to eliminate health disparities and reach health equity for all Oregonians.

The Oregon State Hospital (OSH) provides patient-centered psychiatric treatment for adults with mental illness from throughout the state. The hospital's primary goal is to help people recover from their illness and return to their lives in the community. Employees play an essential role in achieving the hospital's vision to be a psychiatric hospital that inspires hope, promotes safety and supports recovery for all.

What you will do!

The primary purpose of this position is to serve as the Communications Coordinator to ensure the appropriate logistical handling of communications issues, messaging and strategy implementation. This position also applies advanced communication and analytical methods to carry out projects independently, with direction as needed from the Hospital Relations Director, and in coordination with hospital leadership and staff. This position is charged with determining the best approach, methods and techniques for communicating with diverse audiences, including patients, their families and staff from all levels of the organization.

What's in it for you?

Collaboration in an open office with a team of bright individuals to work with and learn from. We offer full medical, vision and dental with paid sick leave, vacation, personal leave and ten paid holidays per year. If you are a Public Affairs Specialist with communication coordination experience, don't delay, apply today!

This is a permanent, full time position, and is represented by SEIU. While this position will be stationed at 2600 Center Street NE in Salem, it will serve both the Salem and Junction City Campuses.

The Oregon Health Authority is an equal opportunity, affirmative action employer committed to work force diversity.

This recruitment announcement will be used to establish a list of qualified candidates to fill the current vacancy and may be used to fill future vacancies as they occur. Please note that if you apply for this position, Oregon State Hospital is a 24 hour, 7 days a week facility. If you are offered a position the shift could be a day, swing, night or weekend shift based upon the facility's needs at that time.

Duties & Responsibilities

Major duties include, but are not limited to:

Communication Planning

  • Facilitate the successful implementation of hospital policies, projects and programs by drafting and executing internal communications plans in collaboration with, and direction from, the Hospital Relations Director and other hospital leaders.

  • Collect information about hospital internal communications needs by interviewing and surveying staff and volunteers.

  • Share feedback from stakeholders, and then evaluate and summarize gathered information for the Hospital Relations Director to plan communication strategies and advise.

Communication Material Development

  • Research, write and edit materials such as fact sheets, reports, brochures and presentations about hospital programs and services in order to carry out goals and objectives as directed by the Hospital Relations Director.

  • Create articles about the hospital's internal processes and staff achievements for the hospital's website, newsletter and other publications.

  • Edit materials generated by other parts of the hospital for clarity, tone, grammar and messaging, including correspondence, emails, reports, presentations, training materials, handbooks, brochures, etc.

Communication Office Coordination

  • Coordinate the hospital intranet site by collaborating with the DHS-OHA web team to monitor for quality, edit content, set up new sub-sites, identify and follow up with the hospital staff accountable for updates.

  • Track the progress of ongoing Communication Office projects, keep electronic files up-to-date and organized, monitor deadlines, identify barriers and suggest solutions.

  • Coordinate, plan and execute special events for both patients and staff, such as all-staff meetings, memorials and festivals. Includes training other staff to use the event-planning process.


This position is based at the Salem campus; however, it supports activities and communication efforts at the Junction City campus as well. Regular travel between campuses, as well as incidental local and in-state travel is required, and incumbent must have a valid driver's license or alternate transportation. Position requires a professional work week, with occasionally fluctuating hours, workloads and priorities. Works in an open landscape environment in a secured state hospital. Must follow all security protocols and procedures. Extensive use of the computer and telephone. Be able to walk, stand for period of time, run and lift 15-50 lbs. Occasional contact with angry or confused employees or patients. This position will have access to extremely confidential and sensitive information about OSH and its patients. Position requires understanding and ability to inform others of federal and state health privacy laws.

Qualifications, Required & Requested Skills


A Bachelor's Degree in Business or Public Administration, Public Relations, Marketing, Journalism, or the Behavioral or Social Sciences or a degree related to Communications.


Three years technical or higher-level experience directly related to Writing, Editing, Public Relations, Marketing, Journalism or Communications.

Note: Transcripts are required to be attached to your application if you are using education or coursework to meet the minimum qualifications. Transcripts must be from an accredited institution and clearly show 1) your name; 2) the name and address of the institution; 3) the degree received and; 4) required courses completed with a passing grade. For application purposes, photocopies are acceptable; however official or original documents may be requested to validate education.


  • Excellent written and oral communication skills, with the ability to vary messages as appropriate for different audiences and to communicate complex ideas and systems in a way understandable to the general public.

  • Experience with social media and how to use digital platforms to educate and inform key stakeholder groups.

  • The ability to collaborate and work well with people from all different backgrounds and levels within the organization.

  • The ability to work comfortably with people with mental illness, preferably with an awareness of clinical treatment services and experience in a mental health setting.

  • Strong organizational and collaborative skills, preferably with at least one year of experience planning and tracking projects.

  • Experience promoting a culturally competent and diverse work environment.

Applicants that meet the minimum qualifications and most closely match the requested skills will be invited for an interview.

Additional Information


*To apply please submit the following. A full online application is not required, but you must submit the following materials:

1) A current resume that clearly describes your experience, skills and/or knowledge related to the requirements of the position and demonstrates that you meet the minimum requirements of the position as listed above; limited to two pages in length.

2) A cover letter that clearly addresses each of the desired attributes listed above. Qualified applicants whose background most closely matches the desired attributes will be invited to interview; limited to two pages in length.


3) Please attach the answers to the following questions to your application. Limit your answers to no more than 300 words each.


  • Give an example of when you had to communicate a complex idea or message and how you made the information understandable and appropriate for your audience.

  • Describe your experience working with people from various backgrounds and levels within an organization and how you were able to overcome these differences. Please give a specific example of how you have contributed to an environment where differences are valued, encouraged and supported both with customers and co-workers.

  • Describe your experience working with people with mental illness. If none, describe how you, as a communicator, would do your part to reduce the stigma faced by people with mental illness.

  • Describe your experience in project coordination, and give an example of a complex, urgent project you tracked over time and to completion. Was the project successful? What worked and what could have gone better?

Caution: If you fail to follow these instructions, your application will be disqualified. Incomplete or late applications will not be considered.


If you are offered employment, the offer will be contingent upon the outcome of a reference check, an abuse check, criminal records check and driving records check. The information shall be shared with the Oregon Health Authority (OHA), Office of Human Resources (OHR). Any criminal or founded abuse history will be reviewed and could result in the withdrawal of the offer or termination of employment.

Candidates who are offered employment at the Oregon State Hospital must satisfactorily pass a pre-employment drug test.


If you are an eligible veteran and wish to claim veterans' preference points AND you also meet the minimum qualifications for this position, the points will be added to your score. To receive veterans' preference points you MUST attach the following required documentation to your electronic application.

A copy of your DD214/DD215 form; OR a letter from the US Dept. of Veterans Affairs indicating you receive a non-service connected pension for the five (5) point preference.

A copy of your DD214/DD215 form; AND a copy of your veterans' disability preference letter from the Dept. of Veterans Affairs for the ten (10) point preference.

For more information on veterans' preference points visit, and select veterans' preference.


If you need assistance to participate in the application process, you are encouraged to call Luke Curtis at 503-945-2887 (voice) 8:00 a.m. to 4:30 p.m. (Pacific Time) Monday through Friday. TTY users please use the Oregon Telecommunications Relay Service: 1-800-735-2900.

For technical support, please call toll free 1-855-524-5627, for customer service assistance.


The Oregon Health Authority (OHA) includes most of the state's health care programs, including Public Health, Health Policy and Analytics, Health Systems Division, and Oregon State Hospital. Incorporating the state's health care programs within one agency gives the state greater purchasing and marketing power to begin tackling the issues of cost, quality, and access to care.

OHA strives to create inclusive environments that welcome and value the diversity of the people we serve. OHA fosters fairness, equity, and inclusion to create workplace environments where everyone is treated with respect and dignity regardless of race, color, religion, sex, disability, physical stature, age, national origin, sexual orientation, gender identity, marital status, political affiliation and any other factor applicable by state or federal law.

Core benefits

Medical, vision and dental insurance

  • Comprehensive medical, dental and vision plans for the employee and qualified family members

  • $5,000 in employee basic life insurance

Retirement benefits

  • Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP)

  • Employer paid defined benefit and defined contribution programs

**Effective November 1, 2016, SEIU represented employees who are Public Employee Retirement System (PERS) participating members will have their base salary increased by 6.95%. Upon becoming a PERS participating member, SEIU employees pay the employee 6% contribution to PERS.

Paid leaves and other benefits

  • Sick leave earned at the rate of 8 hours per a month with no maximum accumulation

  • Vacation leave earned at a minimum rate of 8 hours per month with accrual rate increases at 5-year increments

  • 24 hours personal leave earned each fiscal year

  • Ten paid holidays a year

The state also provides access to an innovative Employee Assistance Program that offers work-life counseling, along with homeowner, legal and family resources.

Optional benefits

  • Term life (employee, spouse or domestic partner, and dependents

  • Long-term and short-term disability

  • Accidental Death and Dismemberment

  • Long-term care (self and eligible family members)

  • Flexible spending accounts

  • Option to enroll in the Oregon Savings Growth Plan, a deferred compensation program offering a wide variety of investment options.

The following information describes typical benefits available for employees. Actual benefits received may differ by position or branch of government or be prorated for other than full time work.