YMCA Greater Springfield Summer Camp - Office Manager in United States
For 165 years, the YMCA of Greater Springfield has provided youth development, fostered healthy living, and promoted social responsibility in the 14 cities and towns that it serves.We take pride in being one of the largest non-school educators in the state, one of the top 120 YMCAs in the U.S., and the second oldest Y in the country.
We are currently looking for a Summer Camp - Office Manager to join our team. Whether you are interested in joining a leading non-profit or looking to advance your Y career, this is your opportunity to help make our community better together. The Y. ™ For a better us. ™
Please note that any and all offers of employment are contingent on the successful completion of a background check, reference check, and new hire packet. In roles where driving is required as an essential function, a driver history check must also be successfully completed.
This person will play an important part in the work that we do each day. In addition to all other duties as assigned, this role will:
- Administers all camp records including participant registration, family information, and incident reports. Also assists Camp Leadership in onboarding all camp staff.
- Under the direction of Camp Leadership, administer payroll on a daily basis.
Uphold and follow all values, practices, and policies of the YMCA of Greater Springfield.
Set, maintain, and implement high performance standards for all staff and programming.
Adhere to, and act in accordance, with all camp policies particularly as they relate to safety.
Adhere to, and act in accordance with, the requirements of the local Department of Health and all other Massachusetts laws governing our summer camp programs.
Work closely with Camp Leadership to support, facilitate, and implement camp programs that include, but are not limited to: attendance, transportation, games, activities, swimming, and other typical day camp activities.
Work with staff to ensure a safe environment for participants.
Incumbent must maintain high standards for all staff and programming.
S/he must promote the best practices of customer service.
Must represent the YMCA in a professional manner and promote a positive and cheerful environment during each work shift.
- Occasional weekend and overnight shifts are required.
This role will generally work Monday - Friday between 6:00 AM and 6:30 PM depending on pre/post-camp assignments.
The requirements and preferences (where indicated) for this role are listed below. Please review them carefully to ensure that you apply for the role that best matches your qualifications. Additional years of professional experience or a Rank of E-5 or better may be used in lieu of education requirements where permitted.
Must be at least 21 years old at time of hire.
Associate / Bachelor's degree in related course work (e.g. Education, Social Work, Ecology)
- Must have at least 4 years of experience in programming and camp operations or equivalent Y experience.
- Must have at least 4 years of experience in program design and implementation.
Must have at least 1 year of experience in managing staff.
Must have, or be willing to earn, and maintain CPR, AED, and First Aid certifications.
Ability to follow sound judgment calls in a fast-paced, participant-focused environment.
Demonstrated ability to provide organizational leadership, coaching, and personal development support.
- Proven experience in teaching and directing diverse populations in youth enrichment programs.
Must be able to role-model positive behaviors.
Must be able to work in a high-value, and potentially high-stress, environment.
An ability to work with a diverse population.
Exhibit core YMCA values of caring, honesty, respect, and responsibility.
Exhibit excellent relationship building skills, including conflict and issue resolution with staff and families.
Demonstrated ability to swim, ride a bicycle, get wet (pool and rain), traverse wooded terrain, and be exposed to outdoor summer conditions for extended periods of time.
While each of our leadership competencies plays a role in the success of our staff members, for this role we will be paying especial attention to the areas of:
Values - Accepts and demonstrates the Y's values.
Inclusion - Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Communication - Listens for understanding and meaning; speaks and writes effectively.
- Decision Making - Makes sound judgements, and transfers learning from one situation to another.
- Project Management - Establishes goals, clarifies tasks, plans work, and actively manages best practices through team engagement.
- Emotional Intelligence - Accurately assesses personal feelings, strengths, and limitations, as well as how they impact relationships.
Work Environment and Physical Requirements
The physical demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job. We are proud to be a champion of diversity and an equal employment opportunity / affirmative action employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the staff member is regularly required to:
Sit, stand, or reach for extended periods of time;
Move around the work environment independently;
Communicate via computer, multi-line phone, and smart-phone; and,
Push, pull, or lift up to 25 pounds for short periods of time.
The noise level in the work place is usually moderate, but may vary based on a number of external factors.
Hiring Manager: Uriah Rodriguez
Minimum: USD $14.50/Hr.
Maximum: USD $15.00/Hr.
End Date: 5/27/2018